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Verizon Wireless grills exiting customers about the iPhone
Verizon Wireless grills exiting customers about the iPhone
Verizon Wireless must be feeling the sting of losing customers to AT&T due the popularity of the iPhone. A reader just alerted us to a survey peppered with iPhone references that was presented to him upon cancellation of his Verizon account. The coup d’etat was the question that ...
Verizon Customers - Just Say No!
Verizon Customers - Just Say No!
readwriteweb.com — It is easier to seek forgiveness than it is to get permission according to Verizon , which... has once again shown us what large corporations should not be doing when it comes to customer service. David Weinberger , co-author of The Cluetrain ... (more) Verizon Customers - Just Say No!
Tales of data pirates: Opting out of Verizon’s open-ended sharing
hyperorg.com — A small legalistic pamphlet from Verizon arrived today telling me that I have 45 days to opt... out of “agreeing” to let Verizon share Customer Proprietary Network Information, i.e., “information created by virtue of your relationship ... (more) Tales of data pirates: Opting out of Verizon’s ...
BlackBerry 9630 is the Niagara, Verizon World Edition?
BlackBerry 9630 is the Niagara, Verizon World Edition?
boygeniusreport.com — So… we’ve just got word from a really trusted source, dropping bombs all around on the BlackBerry... “Niagara”. First off, the model number we’re told is the BlackBerry 9630, not 8930 or 9030, or anything like that. ... (more) BlackBerry 9630 is the Niagara, Verizon World Edition?
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Verizon survey suggests carrier is a little self-conscious about the iPhone
Engadget Mobile — ... With phones like the Versa and Dare already on the market and a host of other interesting devices inbound for Verizon in the next few weeks, we'd say Verizon has enough juice in the marketing tank to fight off the iPhone for the time being -- but ...

Verizon Asks: Would an iPhone Keep Customers From Leaving? [IPhone]
Gizmodo — ... Verizon itself is a little short on hot phones at the moment. But a third question asks something more mysterious: "What could Verizon Wireless have offered you to keep you as a customer?" Of the seven suggestions besides "Other," six were things Verizon could actually give a customer right this minute. The seventh was "The iPhone." Is Verizon trying to see how much money they lost by not having an iPhone, or how much money they'll stand to gain by having one? [Boy Genius Report] ...

Apple iPhone referenced as option to get Verizon customers back?
Phones Review — ... Wireless must see this as why else would they put out a survey that references the Apple iPhone? The survey asks “What could Verizon Wireless have offered to keep you as a customer?” and one option was gaining the iPhone. So this obviously suggests Verizon is aware that if they could get Apple to allow them to sell the Apple iPhone their sales would increase. Wouldn’t it be nice to know just how many Verizon customers jumped ship when the Apple iPhone came out? Source – BGR ...

Verizon asks: "did you leave because of the iPhone?"
9 to 5 Mac - Apple Intelligence — ... We are going to try very hard not to jump to any big conclusions on this one.   Verizon is asking a whole lot of iPhone questions to its departing customers according to BGR.  Remember, ...

Linkpost | 3.5.2009
TechBlog — ... - Groups seek to break AT&T's exclusive grip. • Verizon Wireless grills exiting customers about the iPhone - In a survey, they ask if you're leaving to get an iPhone. • ...

Verizon Wireless: Do You Want The iPhone?
GEARFUSE — ... answers is raising some eyebrows. Can you guess? I’ll give you a hint: it rhymes with iClone. Yes, Verizon Wireless is gauging how badly the iPhone is hurting its subscriber base. It’s simply dying to know if it could have kept you around if VZW offered the iPhone. Chances are, a lot of people with cellphones are catching on to how popular that silly iPhone 3G is and want one - badly. I guess we’ll have to wait and see if Apple and VZW are going to play ball one day. Link

News: Mix: Verizon Poll, BlackBerry Apps, Windows Mobile, Melinda Gates
iLounge | All Things iPod, iPhone, iTunes and beyond — Verizon Wireless is running an online survey for customers who cancel service, in which they are offered iPhone-oriented answers to several questions. For both “What is the Primary Reason you chose your new carrier?” and “What is the Primary Reason you disconnected your line of service with Verizon Wireless?” one of the optional answers is “Wanted the iPhone;” the iPhone is also listed as an answer for the question “What could Verizon Wireless have offered you to keep you as a customer?” BlackBerry-maker Research In Motion has announced further details of its App Store ...

Verizon Wireless survey grills exiting customers about Apple iPhone
MacDailyNews — ... Verizon account," Hodgkins reports. "The coup d’etat was the question that posed, 'What could Verizon Wireless have offered to keep you as a customer?' Among the optional answers, iPhone." "This is not fodder to spurn yet another resurgence in the 'Verizon is getting the iPhone' rumor but it does suggest that Verizon is not turning a blind eye to the iPhone and is trying to gauge the negative effect, if any, the iPhone is having on its churn rate," Hodgkins reports. Full article here . MacDailyNews Take: Steve Jobs eventually will get old... I like our chances. - ...

Dear Verizon: Let Me Fix That Survey For You [TheAppleBlog]
GigaOM Network — ... So Verizon is finally acting like they “get it,” specifically asking people who leave their service if “the iPhone” has anything to do with it. ...

Verizon Wants To Know Why You Broke Its Heart
Mac|Life all RSS Feed — [image] A reader over at the BoyGeniusReport.com clued them in on a survey he was asked to take upon canceling his contract with Verizon.  Some of the screen shots sent to BGR show that the iPhone was a selectable option for leaving. The survey even uses the iPhone as one of the answers to pick when asking "What could Verizon Wireless have offered you to keep you as a customer?" Deeeeespraaate! [image] What is the survey obviously pointing out to us? That Verizon is seriously kicking it's self in the behind for not taking the iPhone deal when it was first offered to them, and ...

Verizon Contemplating iPhone After Exiting Customer Reviews.
Planet iPhones — ...      The most recent sign of this, discovered by BGR, is shown quite blatantly in Verizon’s Service-Cancellation-Survey. Three of the… ...

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Confirmed: Radio Shack to offer Verizon Wireless, again, starting tomorrow
boygeniusreport.com 3/4/2009 — The Shack might have missed out on the iPhone 3G but many will be happy to learn that starting tomorrow, March 5th, Radio Shack locations across the country will begin offering Verizon Wireless handsets in addition to current mobile offerings. ...
Will Apple iPhone owners change to Palm Pre?Phones Review
The other day we had Verizon Wireless surveying if they sold the Apple iPhone would customers come back, and now Roger McNamee is making bold statements concerning the Palm Pre and that he believes once the Palm Pre is out it will pull custom away from the iPhone. Brash statement I would say; ...
How Many Verizon Customers Purchased an AT&T iPhone?Mobilewhack.com
[1] Verizon [2] seems really concerned with how many of its otherwise loyal customers have switched to AT&T; because of that nasty Apple iPhone. A logical conclusion would be that Verizon Wireless lost quite a number of subscribers despite purchasing Alltel last year. What other reason should ...
Verizon obsessing over iPhone for departing customersMacNN | The Macintosh News Network
Verizon Wireless is apparently attempting to gauge the effect of the iPhone on its departing customers. The carrier has created a new survey that is presented upon cancellation of a wireless account, in an attempt to determine why the subscriber jumped ship, according to the Boy Genius Report. ...
Verizon iPhone questionsMacLifer: The best apple mac computer hardware and software posts from around the web
Verizon Wireless is apparently attempting to gauge the effect of the iPhone on its departing custome... ---- link MacLifer: The best apple mac computer hardware and software posts from around the web The best apple mac computer hardware and software posts from around the web
Tweetlog: LG Versa VX9600Gearlog
It's an iPhone. No, wait...it's an LG enV2. No, wait...ah hah, it's the LG Versa ( http://tinyurl.com/bvbgfe ). No, wait...
LG Versa: Unboxing the "iPhone Beater"TG Daily - All News
With smartphones gaining popularity, and the touch-screen concept growing, LG and Verizon Wireless are aiming high in the hopes of producing an iPhone beater, and not just being a competitor. The LG Versa, the phone that I consider to be the product of procreation between the LG Dare and the LG ...
iPhone Exclusivity Ending for AT&T Soon?Planet iPhones
    If Apple’s interim CEO Tim Cook considers what to do with the current carrier arrangement over the iPhone, rumors are flying that Verizon Wireless may be courting Cupertino for a similar exclusive arrangement for Apple customer loyalty. Apple’s contract with ...